The gaming platform has three months to close protection gaps that allowed unknown adults to contact children and access information from their profiles.
CANBERRA, AUSTRALIA.— Roblox has entered a legally enforceable agreement with Australia’s eSafety Commissioner to improve protections for children using its platform. The decision follows an investigation that found unknown adults could still contact minors despite safety measures introduced by the company. Regulators also discovered that information contained in children’s profiles remained visible to other users.
Under the agreement, accounts belonging to children must be private by default, while adults will be prevented from contacting unknown minors without parental or guardian consent. Roblox must also introduce clearer systems for reporting unwanted interactions and inform users about the outcome of their complaints. The company has three months to implement the required changes or could face legal action.
An independent auditor will evaluate Roblox’s safety mechanisms, including the technology used to estimate users’ ages. Australian authorities consider this external review essential because automated verification systems can produce errors or be circumvented. The measures are intended to reduce grooming, sexual exploitation and attempts to move conversations from Roblox to less regulated platforms.
Approximately 1.7 million Australian children use Roblox, making effective safeguards a public concern extending beyond conventional video-game moderation. The company said it would continue cooperating with authorities and maintained that child safety remains a central priority. A platform built around imagination can only remain a place for children if protection becomes part of its architecture rather than merely a promise in its policies.
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